1. INTRODUCTION
La Cupola – Pizzeria operates (we) https://lacupola.co.uk (the “Website”). This Privacy Policy outlines the types of information we collect from visitors to our Website, how we use and protect that information, and your rights regarding your personal data.
2. Information We Collect
2.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and delivery address when you place an order or create an account on our Website.
2.2 Usage Information: We collect non-personal information about your interaction with our Website, including your IP address, browser type, device information, operating system, and the pages you visit on our Website. We may use cookies and similar technologies to collect this information.
2.3 Payment Information: When you make a payment on our Website, we collect payment details such as your credit card number, billing address, and other necessary information to process your payment securely. However, we do not store your payment card details on our servers.
3. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
4. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
5. Data Sharing and Disclosure
5.1 Third-Party Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as payment processing, delivery services, and website analytics. These providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
5.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
6. Use of Information
6.1 Personal Information: We use the personal information you provide to us to process your orders, deliver pizzas, provide customer support, send order confirmations, and respond to your inquiries.
6.2 Usage Information: We use non-personal information to analyze trends, administer the Website, improve our services, and gather demographic information about our user base. This information helps us enhance your browsing experience and personalize the content we display to you.
6.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters regarding our products, services, and special offers. You have the option to opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.
7. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
8. YOUR DATA RIGHTS
GENERAL RIGHTS
8.1 Access and Correction: You have the right to access and update your personal information stored with us. If you need assistance in reviewing or updating your information, please contact us using the contact details provided below.
8.2 Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us directly.
8.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. La Cupola permits residents of the European Union to use its Service. Therefore, it is the intent of La Cupola to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website or by other means. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
La Cupola Pizzeria
- 94 Western Rd, Brighton, Brighton and Hove, Brighton BN1 2LB, United Kingdom
- Info@lacupola.co.uk